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'I have received my clay extruder gun today, less
than 24 hours after placing the order. Well done on such
a prompt service.' D Tench |
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'Thanks for your very prompt service - my order
arrived the next day.' R Dawson |
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'Thanks for the dyes, which as always arrived very
fast. You are simply The Best!' C Sansbury |
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'Thank you for your prompt delivery. I'm very excited
about experimenting with them!' J Maddison |
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'Thank you for your prompt service - the heddles
arrived today, much quicker than I expected.' M Newman |
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'Just received my order, thanks so much for super
fast service and top quality goods. Would recommend to
all.' C Campbell |
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'Arrived yesterday morning first thing – excellent
service, thank you.' L Traer-Clark |
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'Thank you for your email regarding my order, within
2 hrs of placing my order it's on its way to me,
fantastic service.' K Simmonds |
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'Absolutely brilliant service. Thank you.' J Ager |
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'You're WONDERFUL!!!! SOOO quick with my urgent
order. Many many thanks' S Tyszko |
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'I just wanted to say how impressed I was with your
service. I placed my order at about 10:40 on the 21st
December and it arrived about 11:00 on the 22nd
December. Well done to you and your despatch team. Merry
Christmas to you all.' D Brown |
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'Many thanks indeed for your incredibly rapid
delivery. The "mad scientist's lab" which had taken over
my kitchen can now be sorted out! Kind regards, Yay mad
iron age dyer of Okehampton.' D Durman |
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'My order arrived this morning. Thank you so much for
your efficiency, as always. I was hoping it would arrive
today as I am going to a felting course first thing
tomorrow. Wool tops look as good as always. Keep up the
good work and Merry Christmas!' A Warland |
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'It was great service to receive my merino wool tops
today in time for my class tomorrow. My order was only
placed yesterday. Thank you for such excellent service.'
C Legee |
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'Many thanks for the swift response to my order,
placed yesterday. I am pleased to tell you it arrived
this morning. An excellent service.' M Bonsall. |
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'I would like to thank you for a very prompt
efficient service. My order arrived in good order and
exactly what I had hoped for.
I hope to do business with you again.' V Hankins. |
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'So glad I found your site - user friendly website
and brilliant delivery - thank you' P Jones |
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'...arrived first thing this morning - very
impressive. Thank you for your excellent service.' K
Noble |
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'George Weil are amazing, with the goods delivered
just 24 hours after I ordered them. Thanks very much for
really excellent service.' C Sansbury |
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'Just a few words to thank you for the excellent
service in supplying the chemical I recently ordered; it
arrived just before 10:00 am the day after ordering.' J
Gould |
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'It was a pleasure to find such a simple yet
comprehensive web site. Easy transaction and so
important an extremely prompt delivery. Thank you, I
look forward to doing business with you again' R Beck |
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'Excellent service. Very prompt delivery, good
quality goods. What more can I say?' J Parslow |
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'Not very impressed that I first of all had to
register on your site, then my basket was suddenly
emptied before I could put through my purchases!' N Cole
- As far as we are aware this is a rare occurrence.
The contents of your shopping basket may
disappear because the page has 'timed-out', this is due
to inactivity of over 20 minutes. |
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'Thank you for sending my order (placed on
Monday) so promptly. It arrived safely on Tuesday
morning. Excellent sales service.' O Mcgarvey |
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Customer F Walker wrote 'Wow and thank you' when she
discovered that her order had been dispatched on the
same day it was placed. |
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'I spoke to someone yesterday about the delivery time
of my order because I was worried I might not get it
before I went away on Friday. I got it this morning!!
Less than 24 hours after I ordered it! Fantastic
service....I really appreciated it! Thank you so much!!
I'll be back :)' L Rom |
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'Thank you for your very quick dispatch of my dyeing
kit. I am looking forward to experimenting to discover
how to produce many colours. First class service.' A Devine |
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'Just wanted to let you know, I got the Inkle loom as
ordered last week. Thank you for that and delivery was
quick as always. Tried it out yesterday for the first
time, love it thank you. Nice doing business with you
and will be in touch soon again, I'm sure.' G Kenny |
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'Brilliant service. In the Highlands we really
appreciate suppliers who don't charge extra for delivery
to us and super-fast delivery. I ordered yesterday and
the goods were delivered this morning. Thank you.' M
Littlewood |
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'I just wanted to say that I was very happy with your
speedy service - I placed my order yesterday and
received it this morning.' P Pattison |
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'I am speechless (for once). Thank you
sincerely for your speedy action to my problem. In this
day and age where after-sales service appears to be
non-existent it is refreshing when a miracle happens.
Kindest Regards For All Your Efforts.' P Phillips
Read the full story on our blog! |
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'The order I placed yesterday pm arrived before 10 am
today. All safely packed and complete. Who could ask for
more!' I Press |
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'Just writing to thank you for my order which arrived
this morning. I only ordered it yesterday afternoon so
really pleased. I've just done a weekend
Nuno felting workshop so fired with enthusiasm and eager
to start my own projects. Excellent service, thank you'
J Whitehouse |
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'Many thanks for your prompt delivery of my Ladybug
(Spinning Wheel), have put it together and it
works like a dream.' M Brown |
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'Thank you so much for sending on this order so
promptly. My husband called on my behalf on Wednesday
and the parcel arrived on Thursday. It is rare that we
get things sent so promptly here, so I wanted to let you
know how much I appreciate your excellent service - and
the fact that you took VAT off, without being asked -
again, a rare occurrence. I will let the other
participants on the felting course know that you are a
very good company to order from.' R Thornton |
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'I'm delighted at how quickly you respond to orders.
My last one arrived within 36 hours which I thought was
excellent.' U Ross |
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Order received by us 12.43pm on 15th March and delivered
next day 'Just to let you know I received my order
this morning, excellent service thank you very much.' H Knibbs |
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'I would just like to say, thank you, for my first
order, I am very impressed with your service and look
forward to ordering again in the near future, happy
Monday,' J Gallagher |
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'I just wanted to say thank you very much for your
prompt and efficient service. I was most impressed by
the next day delivery' P Perkins - this order
was picked and packed at 3pm and arrived the next
day! |
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'The parcel arrived this morning - I only ordered it
yesterday afternoon. I just wanted to thank you very
much -- you really are amazing!' C Sansbury
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Ordered from Portugal on 6th October, customer's delighted
message received 10th October! 'Just wanted to say
thank you and congratulations for the speediest efficient
service ever! So impressed with how quick this arrived
today! The fabrics and silks are truly beautiful. thanks
so very much.' J Scott |
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'Thank you for the wonderfully quick delivery of my
fabrics, fibres and silks. You always get my orders
to me within 24 hours, and I am really impressed by your
very good service. As a keen felt-maker, I look forward to
continuing to place orders with your company - knowing
that I will always get the best quality fibres at a
reasonable price - and quickly!' L I Johnson |
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'I would like to thank you for a very fast efficient
service, and look forward to doing business with you
again.' V Hankins |
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I have just received a very well wrapped and secure
parcel from you!!!! This service was speedier than speedy
(ordered in the middle of the night 2nd Aug) and here it
is already... I just thought I should let you know how
pleased I am, as I am sure complaints arrive very
speedily, but perhaps not praise! M Chalmers. This ladies order was placed in the early hours of
Tuesday 2nd August. It was processed and dispatched
when we arrived at work on the same day, and she received
the parcel on Wednesday 3rd August! Although we do
try our hardest, we can't always guarantee such a speedy
service. |
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'I would just like to say how impressed I was to
receive the books I ordered on Sunday this morning
(Tuesday). I will definitely be telling my friends about
your service and choice of craft items.' S Davies |
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'What great service - I'm always surprised and
delighted when the order arrives, usually the next day!' J
Jamieson |
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'Just want to say thanks for my order. It arrived in
two days – excellent service as always.' K Malledent,
Guernsey |
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'Thank you for fabulous service. The locker hooks
arrived this morning. I can now teach people how to do
locker hooking! Many thanks' C Steele |
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Thank you for your order. The total amount will be £18.51,
this includes shipping charges to France and goods charged
at £12.45. Please let us know if this will be ok to send.
We look forward to hearing from you: 'Dear Jo, Yes it is ok . Thank you very much for your quick answer,
such good service as usual!' D Seyrig |
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'You're customer service deserves full points, but what
turned me away was the price of shipping, which could not
compete with the lower price of another shop.' M Heiniö,
Finland |
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'Spindle arrived first thing this morning - I'm very
impressed with your service.' J Stewart |
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'I would just like to say many thanks for my items that
I received this morning. The service that I have received
from this company is absolutely excellent!' C Nicholls |
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'Thank you for your excellent customer service!' C
Sheehan |
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'Items received with thanks. Top class service.'
Barbara Nicol |
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'My order has arrived this morning, less than 24 hours
after placing it. Excellent Service!' Laura Wild |
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'Thanks very much - order received today - brilliant
service!' Julia O'Connell |
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'Great service and delivered very quickly. Many thanks'
Chris James |
 'Hello everyone! The order which I made yesterday
arrived this morning! Many thanks for your extremely fast
and efficient service, as always. Attaching a photo of my
'flame' socks which I spun from your BFL top, dyed with
your acid dyes and knitted. (They are on sale in my
Etsy shop 'WonderWoollens.Etsy.com').
Many thanks again. Now I can do some more spinning and
dyeing! Best wishes, Karen Malledent, Guernsey' Click on the image to enlarge |
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'You guys are good! Order arrived this morning - less
than 24 Hours. Fantastic!' Mrs P Dixon |
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'Dear People at George Weil & Sons Ltd, This is to let
you know that the parcel with my order arrived today, all
complete and in good condition. Thank you for the speedy
dispatch, Best regards, Ms Benedetti' |
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'I have just received my order, thank you very much
for the prompt delivery. A first class service, will be
recommending you to friends. Karen X' Karen Witts
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'Thank-you for my first copy of Polymer cafe
magazine. Ordered yesterday afternoon and arrived this
morning -SO efficient!' Gill Horn
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'Just to say thank you for the fast delivery of my
order once again! Very much appreciated, Karen Malledent
(thank you for putting my 'Pineapple
Hat' on your website!)'
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'Hi just wanted to say thanks for such excellent
service on order number 31475, good products. packing in
less than 24hrs brilliant I will use you again and
recommend you to my friends Regards Sonja Gundry'
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'I just wanted to thank you very much indeed for the
excellent service I received. I ordered a small quantity
of Super Sculpey on Sunday afternoon and received the
package on Tuesday. so many many thanks.' John Regan
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Ordered Friday afternoon: 'Fantastic service, received
on Saturday, Thank you so much! I will definitely use your
company again' Mrs Emma V.
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'I just wanted to commend you on the amazingly quick
service – I was very surprised the art clay paste arrived
the next day after ordering. Thanks very much!' Ginni
Brinkley
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'I am totally astounded at the efficient, polite
21st century service I have received from you all in
respect of the above order. I placed the order on
Wednesday 15th September am and it arrived here in
Valencia 10.00 am this morning Friday 17th September.
Usually I can wait for delivery from 6 to 14 days carrier
service. Jo please pass on my thanks to all the staff at
George Weil, I am placing the company on top of my
supplier list. I will assemble the loom today or tomorrow
and begin my masterpiece.' Patricia Phillips
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'Uhhhmmmmm, thoroughly 'gobsmacked' I am folks -
only ordered this yesterday, got this E-mail telling me it
had been dispatched today, and a mere hour later it
arrived in the morning post. Ya gotta tell me what vehicle ya use?!? Hope ya didn't bust anything getting it here,
heheheh... 3rd time I've dealt with 'you' (G. W. Group -
twice selectasine sg and this PCP order), and I can tell
ya I'll be back - keep it up folks it's great work.' Rev.
SR
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'I have received my orders. I would like to
tell that I am more than satisfied with your services, in
fact I am really impressed. You can count on me to make the
word to mouth work every time I will have the opportunity to
make you some publicity.' Christine Morgan
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'I have some feedback to give you about
your website. It is currently quite difficult and lengthily
to use, as I selected an item to buy, then wished to go back
to the same page of products I had searched for but it comes
up blank and you have to enter it in the search engine
again. Also it was very annoying that I had selected all the
items I wanted to buy but then once I logged in the checkout
appeared as empty! Is it possible for you to improve this?'
Grace Hall (We're hoping to have overcome these problems
from the old website with this new version launched Nov
2010)
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'I recently placed two orders with
Fibrecrafts and I wanted to say how very pleased I am with
the service I have received. There were no errors in the
package received; the goods were well-packed and in good
condition, and they arrived at my address with amazing
speed! Well done, and thank you!' Heather Brand
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This customers order was despatched to
Holland just one day before it was delivered! 'Jo – the
parcel already arrived late this afternoon. Thank you very
much! This was really a speedy action.' Karina van Vught
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'Fantastic! Ordered yesterday lunchtime,
arrived this morning before breakfast - it must be a record!
Thank you!' Glo Pringle
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'Swiftly received the following day, many
thanks for your prompt service.' Mrs Pering
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'Thank you so much for your kind
assistance, the COSHH information was just what I required.
Also I want to compliment you on your excellent products.' Peter Llewdib
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'I just thought I would say thank you for
processing my order so quickly. It's not bad if you can
order something on Friday morning and it arrives on
Saturday. Thanks again' Amanda Towl
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'Brilliant service, thank you, my order
arrived today. Many thanks' Ann Burchnall
(Ordered on 16th July, delivered on the 17th)
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'I'd also like to take the opportunity to
say how impressed I was by the quality of your service
following my first order from you last month. I'm very
impressed. So well done!' Kate McGuinness
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'I just wanted to write and say how very
impressed I am by your turnaround time. I can't
believe I have my order already! Many many thanks'
Julie Shackson (Ordered on 2nd August, delivered on the
3rd)
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'Hi just a thank you for your prompt
service & delivery order placed Sunday parcel received
Tuesday' Harold Hudson
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